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Not all carpet cleaning companies are the same. They all have different cleaning methods and different results. How will you be able to know if you're choosing the right company to clean your carpets? This post will tell you some of the qualities you should look for.

The Qualities Your Carpet Cleaning Company in Charlotte Should Have

Carpets are a noticeable part of a home. They need simple care and maintenance to keep their good looks:  bi-weekly vacuuming, cleaning of spills, and other simple stuff. Carpets also need to be professionally cleaned at least once a year. You can't just hire anyone to do the carpet cleaning for you. You need to look for a company that guarantees excellent results. Charlotte Cleanpro prepared this list of qualities you should look for in a carpet cleaning company in Charlotte. Of course, you can save yourself the trouble and simply call Charlotte Cleanpro to do the job.

Training and Certifications

Your carpet cleaning company should be certified as a Carpet Cleaning Technician by the  Institute of Inspection, Cleaning, and Restoration Certification (IICRC). The certification proves they're prepared to offer a quality carpet cleaning service. Ask the company about the type of training that their technicians receive. They should constantly be preparing their employees so they don't end up damaging your carpets and floors.


You need a carpet cleaning company that has been in the business for a long time. They must have experience. The company must know all about stain removal, treating different fabrics and fibers, and which products and methods to use with each type of carpet. A carpet cleaner that has been around for a while remains in the business because their services always meet what they promise.


A carpet cleaning company should stand behind their services. If you feel in any way dissatisfied with their results, you should be able to get your money back. The company must provide a complete money-back guarantee and not just a limited one. Before you make any decisions, ask for their guarantees and their time frames.

Positive Reviews

If you want to know about a company's results, you should look for their customer's opinions. No one will give you better insight than strangers who've hired that carpet cleaning company. Check online for reviews or ask your friends and neighbors if they have a preferred company. When it comes to online reviews, don't be discouraged by one or two negative reviews, worry when there are plenty. You can also ask the company for references. FYI Charlotte Cleanpro has excellent reviews. You can call them at (980) 349-6335 to hear about their client's opinions and schedule your carpet cleaning appointment.

Cleaning Method

Every carpet cleaning company has their preferred or exclusive carpet cleaning process. Charlotte Cleanpro, for instance, uses the CLEANPRO® Carpet Cleaning System. Their cleaning solution is eco-friendly and biodegradable. Whatever the technique may be, it should be able to: extract and remove soil, remove hair and other particles, get rid of dust mites, groom the carpet, and leave an entirely dry carpet. When you ask for the company's cleaning method, ask them about the type of chemicals and products they use. Ask whether they're eco-friendly and if they will affect the quality of your air at home in any way.

Insurance and License

Is the cleaning company licensed and insured by the government? You should ask the company or check online. You must be sure that in case some unfortunate incident happens to one of their employees while working in your home, the company will pay for the issue and compensate the worker.

Reasonable Prices

It's always tempting to pick the cheapest option. Most of the time, if the prices sound too good to be true, they probably are. You should look further into the "fantastic deal" because you might end up having to pay more than what you expected. Carpet cleaning shouldn't be dirt cheap because it involves high-quality cleaning products, expensive tools, and lots of manual labor. Any additional treatments your carpet might need cost extra. A cleaning company that gives you an estimate for each room without asking for its measurements is not to be trusted. Not all rooms are the same size, so the amount of work they require isn't the same. One last thing, be sure that every service you're paying for is mentioned in the quote before you sign any papers.

Charlotte Cleanpro Is the Carpet Cleaning Service You Need in Charlotte

For a guaranteed service, you can save yourself all the trouble of interviewing multiple carpet cleaning companies and just call Charlotte Cleanpro. Schedule your cleaning appointment by calling (980) 349-6335 and start preparing your home for their arrival.

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